Privacy Policy

At Zarwa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information from you in several ways to process orders and improve your shopping experience:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through Shopify or other payment gateways)

b. Non-Personal Information

We may collect data automatically when you browse our site, such as:

  • Device type, browser, and IP address
  • Pages visited, time spent on site, and referring URLs
  • Cookies and analytics data (for site performance and marketing)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order status or updates
  • Improve our website and product offerings
  • Send marketing emails or promotional updates (only if you opt in)
  • Prevent fraudulent transactions and ensure security

3. Sharing Your Information

We respect your privacy — Zarwa never sells your personal data.
However, we may share limited information with trusted third parties to operate our business effectively:

  • Shopify (our e-commerce platform) for order processing and payment security
  • Shipping carriers to deliver your orders
  • Analytics providers (like Google Analytics) to understand website performance
  • Marketing partners (only if you have opted in to receive communications)

All third parties we work with comply with strict privacy and data protection standards.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us:

  • Remember your preferences and shopping cart items
  • Analyze site traffic and improve functionality
  • Deliver personalized content and offers

You can choose to disable cookies in your browser settings, though some parts of the website may not function properly without them.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.
You can request the deletion of your data at any time by contacting us.

6. Data Security

We take your privacy seriously.
Zarwa uses Shopify’s secure servers and SSL encryption to protect your personal data from unauthorized access, disclosure, or misuse.

7. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate or outdated information
  • Opt out of marketing emails at any time
  • Request deletion of your data, where applicable

To exercise these rights, you can manage your preferences through your account or by contacting us.

8. Third-Party Links

Our website may include links to other websites (e.g., Instagram, Facebook, or payment providers).
Zarwa is not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Zarwa does not knowingly collect or solicit personal information from individuals under the age of 13.
If we learn that we have inadvertently collected such information, we will delete it immediately.

10. Changes to This Policy

Zarwa reserves the right to update or modify this Privacy Policy at any time.
All changes will be posted on this page with the updated effective date.
We encourage customers to review this policy periodically.

Your Trust Matters

At Zarwa, we value your trust and are committed to protecting your personal information.
Our goal is to create a safe, seamless, and enjoyable shopping experience for every customer.